# Is annual billing cheaper than monthly, and can we cancel?

Yes: with NetSenX an annual plan costs ten times the monthly price, so you get two months free, and you can cancel at any time without giving a reason. Cancelling is done in the billing section of the dashboard. By default it takes effect at the end of the period you have already paid for: you keep the plan until then, and nothing more is charged. After that, the account continues on the Free plan with its features and limits. Monthly fees are not refunded for the rest of the month. For a first annual subscription, the refund policy allows a pro-rata refund if you ask within a short period after paying; after that period, and on renewals, annual fees are not refunded. Annual renewals are announced by e-mail in advance. Enterprise contracts follow their own order form. Prices exclude VAT; the refund and cancellation policy has the full terms.

FAQ: [Budget, staff and alert noise](https://netsenx.com/en/faq/budget) · https://netsenx.com/en/faq/is-annual-billing-cheaper-and-can-we-cancel

## Read next

- https://netsenx.com/en/pricing
- https://netsenx.com/en/ndr-for-small-business

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