# What happens to a client's security data when they change MSP, and can they export or delete it?

The data belongs to the client, so plan the handover: which records they keep, which access you give up, and what gets deleted. Agree it in the contract from the start. With NetSenX, each client is its own tenant, so the client's alerts and audit log stay together and can move with the client to the next provider by changing who has access, rather than by copying data. Alerts can be exported through the API from the Pro plan and to a SIEM from the Business plan, and PDF reports are available from the Starter plan. GDPR rights such as access and erasure are not tied to a plan. Closing an account deletes its data, so export what the client needs first.

FAQ: [MSPs and MSSPs](https://netsenx.com/en/faq/msp) · https://netsenx.com/en/faq/what-happens-to-a-clients-security-data-when-they-change-msp

## Read next

- https://netsenx.com/en/problems-we-solve
- https://netsenx.com/en/partners

## Related questions

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