# Who gets the alert if something happens on the network over Christmas?

Whoever is on the alert list, so check that list before the office closes. Add a second recipient who will actually read e-mail during the break, and agree what counts as urgent: an alert on the file server or the backup system, for example, versus a printer calling an update server. Write the phone number of your IT provider or an incident-response firm on the same note, and check that they are reachable on the dates you close. Confirm backups the week before and keep one copy offline. Long breaks are a known risk because fewer people notice problems. NetSenX keeps detecting while you are away, with alerts by e-mail on every plan and by webhook from the Pro plan.

FAQ: [Small business monitoring](https://netsenx.com/en/faq/smb) · https://netsenx.com/en/faq/who-gets-the-alert-if-something-happens-over-christmas

## Read next

- https://netsenx.com/en/ndr-for-small-business
- https://netsenx.com/en/pricing

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