# How to add a device to NetSenX > Follow the steps below one at a time. Each step is one small thing to do, and we tell you what you should see on the screen. It takes about five minutes. Source page: https://netsenx.com/en/install How to add a device to NetSenX Follow the steps below one at a time. Each step is one small thing to do, and we tell you what you should see on the screen. It takes about five minutes. What you will see Available now Available soon This installer is not ready yet, so these steps are here to show you what is coming. Write to us and we will set it up with you. Jump to Not signed in yet? You can read this guide any time. To download the installer you need to sign in to NetSenX first. Sign in to NetSenX Open the full guide If something did not work Contact support Sign in to NetSenX, open Devices and click the big “Download for macOS” button. A file ending in .pkg is saved in your Downloads folder. Open your Downloads folder and double-click the NetSenX file. A window opens and welcomes you to the installer. Click Continue. The window moves on to the next page. If it shows Continue again, click it again. Click Install. Your Mac asks for permission with a small box. Type the password you use to log in to your Mac, then click Install Software. Your password shows as dots, or nothing at all. That is normal. Wait until you read “The installation was successful”, then click Close. A green check mark and the words “The installation was successful”. Go back to Devices in NetSenX and wait one to two minutes. Your Mac shows up in the list. That means it worked. My Mac says the developer is “unidentified” This should not happen: the installer is signed and checked by Apple. Do not go on. Close the window, delete the file and write to us. The installer refuses and says an older NetSenX is already there Do not delete anything by hand. Write to us and we will move your Mac to the new version safely. Five minutes passed and my Mac is not in the list Press the Command and Space keys together, type Terminal and press Enter. Then type the line below, press Enter, type your Mac password, and type the one-time code when it asks. The code is on the Devices page, and also in brackets in the name of the file you downloaded. In Devices, click “Download for Windows”. A file ending in .msi is saved in your Downloads folder. Double-click that file. The installer starts and Windows asks if you are sure. When Windows asks if you want to allow changes, click Yes. A box from Windows with the buttons Yes and No. Go back to Devices in NetSenX and wait one to two minutes. Your computer shows up in the list. That means it worked. Five minutes passed and my computer is not in the list Restart the computer, wait two minutes, and look again. If it is still missing, write to us. In Devices, choose Linux and click Show command. A single line appears. It already contains a one-time enrolment code for your account. Click the copy button next to the line. The button shows a check mark. The line is now copied. Open a terminal on the server, paste the line and press Enter. If sudo asks for your password, type it and press Enter (nothing shows while you type). Lines of text scroll by while the installer works, and it says when it is done. There is no licence key to type. Go back to Devices in NetSenX and wait one to two minutes. Your server shows up in the list. That means it worked. Five minutes passed and my computer is not in the list Click Show command again for a new line (each one works once) and run it. Check the last lines of text for a message. If you do not understand it, write to us and include a copy of those lines. ### Uninstall On a Mac: press the Command and Space keys together, type Terminal and press Enter. Type the line below, press Enter and type your Mac password. On Windows and Linux: until those installers are available, write to us and we will remove the agent with you. Preparing your download… We could not prepare your download. Please try again, or contact support. Try again Coming very soon — contact support This installer is not ready yet. Write to us and we will set up your device with you. Full step-by-step guide In three steps Download the file and double-click it. Click Continue, then Install, and type your Mac password. Your Mac appears in Devices within one to two minutes. Download the .msi file and double-click it. Click Yes when Windows asks for permission. Your computer appears in Devices within one to two minutes. Copy the one command. Paste it in Terminal and press Enter. Type your computer password when asked. Install guide Need help adding a device? Read the step-by-step install guide.