How do I know if employees paste customer data into AI tools?
Not from the network alone, and it helps to be honest about that before choosing a tool. Content sent to an AI service is encrypted, so only a control at one of the ends can see it: the admin and audit logs of a business AI account, data-loss prevention in the browser or on the endpoint that recognises customer data patterns, or an interception proxy. Each needs a clear policy, information to staff and, in many countries, involvement of the works council. What the network shows reliably is the context: which devices use which AI services, how often and how much data they send. A sales laptop that sends several megabytes to an unapproved chatbot every day is a reason for a conversation about tools and data, not proof of a breach. Often the best answer is a sanctioned alternative that does the same job on a business account. From the Pro plan, NetSenX shows hosts, AI services and volumes; it never sees the pasted text.