Can MSP clients start on the Free plan and upgrade later?
Yes. Each client tenant can start on the NetSenX Free plan, with no time limit and no credit card, and move to a paid plan when it needs more devices or features; plan changes apply immediately. The Free plan includes the core detections, the network map, NIS2NIS2: the EU's second Network and Information Security directive. The EU cybersecurity law (Directive (EU) 2022/2555) that sets security and incident-reporting duties for many companies. deadline tracking and the audit log, and keeps 30 days of alert history. Typical reasons to upgrade are PDF reports for the client, from the Starter plan, more devices, Shadow AI and OTOT: operational technology. The computers that run machines, production lines, building systems and utilities. visibility or Slack and webhooks from the Pro plan, and SIEMSIEM: security information and event management. A system that collects logs from many systems and looks for patterns across them. export from the Business plan. Starting free lets you show a client real findings from their own network before they commit to a budget.
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Terms used here
- NIS2 (the EU's second Network and Information Security directive)
- The EU cybersecurity law (Directive (EU) 2022/2555) that sets security and incident-reporting duties for many companies.
- OT (operational technology)
- The computers that run machines, production lines, building systems and utilities.
- SIEM (security information and event management)
- A system that collects logs from many systems and looks for patterns across them.