Where is my data stored?
Customer telemetry and alerts are stored exclusively in the EU — EU-region object storage and EU-region Postgres, encrypted at rest with AES-256-GCM. Stripe (payments) processes data in the USA, and several of our providers are US-incorporated; both are covered by EU Standard Contractual Clauses. Some AI Analyst capabilities may use a provider outside the EU only with your explicit consent. A full sub-processor list is published with our DPA.
General information, not legal advice. National laws can add to the EU texts quoted here, for example deadlines, forms or reporting channels: check your own country's rules.
This answer also appears, with more context, here: Pricing