Where does NetSenX store data about our employees’ devices, and for how long?
In the EU, and for as long as your plan’s alert history allows. NetSenX records connection metadata from the monitored segments: internal and external IP addresses, ports, times, data volumes, the server names devices contact, and the name a device announces on the network, which is sometimes a person’s name. That data is stored with the database in Ireland and the API in Frankfurt and Paris. Alerts are kept for your plan’s alert history: 30 days on Free, longer on paid plans and unlimited on Enterprise. NetSenX does not record message content, files or what someone typed, because it never decrypts traffic, and it reports AI use per device and program, not per person. Even so, device data can point to an employee, so treat it as personal data: tell staff in your privacy notice what is monitored and why, limit who in your company can open the account, and check whether national law gives a works council a say. On Enterprise, the data can stay on your premises.
General information, not legal advice. National laws can add to the EU texts quoted here, for example deadlines, forms or reporting channels: check your own country's rules.